Permanent Job Vacancy for Retail Store Assistant Wanted – Dis-Chem Pharmacies Limited
Job Description
Job Vacancy for Retail Store Assistant Wanted – Dis-Chem Pharmacies Limited
Job Location: Cape Town, Western Cape
Job Type: Permanent
Application Closing Date: 17 March 2026
JOB DESCRIPTIONS:
We are urgently looking for the qualified Retail Store Assistant to start working ASAP.
REQUIRED QUALIFICATIONS:
The applicant wishing to apply for this job must meet the following qualifications;
- Must have Matric / Grade 12
- Must have Retail experience
REQUIRED SKILLS AND COMPETENCIES:
The applicant must have the following skills and competences
- Must have knowledge of retail operations and administration
- finds solutions to potential issues as well as knowing when to escalate the problem and what level to escalate it to.
- Comprehending fundamental arithmetic’s like addition, subtraction, multiplication and division.
- Conveys ideas and facts verbally using language
- Addresses customer questions in a timely manner
- Recognises the need for procedures and follows relevant procedures.
- Takes personal responsibility for the quality and timeliness of work and achieves results with little oversight.
DUTIES AND RESPONSIBILITIES:
The successful candidate will have to implement the following duties but not limited to:
- To manage and report all customer complements and complaints to management.
- To establish a professional relationship with customers.
- To ensure all customer stock queries are dealt with and resolved.
- To maintain effective external communication with customers when they require feedback.
- To assist customer with any enquiries and refer customers to the appropriate departments where applicable.
- Adhere to the customer turnover per hour rate as per company benchmark.
- To manage the shorts and overs at the point of sale, including the floats.
- To manage refund and return transactions.
- To ensure that back shopping and returned goods are handled correctly.
- To verify and review deliveries and invoices for total accuracy.
- To assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
NB: Only successful applicants will be contacted. If you haven`t been contacted within two weeks after the closing date, please consider your application as unsuccessful. All applications must be done online before closing date.
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